// RTO_INTELLIGENCE
RTO Intelligence
Evidence-led notes on RTO, NDRs and courier accountability for Indian D2C — from public records and industry benchmarks, each labelled as such.
Fake NDR
4 min
Your courier said "weather delay." How we'd check whether it rained.
A failed delivery report is a claim, and claims can be tested. Three checks that decide whether an NDR survives cross-examination — and an honest note on what we have and haven't proven yet.
RTO Economics
3 min
RTO is a silent tax. Here's the real math of one failed COD delivery.
Industry benchmarks put COD RTO at 20–30% for Indian D2C. Most founders know the percentage. Few have done the per-order math. It's worse than the percentage suggests.
Category
4 min
Three kinds of tools fight RTO. ShipSense goes after the courier.
Checkout filters work before dispatch. Workflow tools work after. Neither touches the gap where couriers write their own failure reports. That gap is where your freight money disappears.
A math-first logistics intelligence layer for Indian D2C. We score RTO before you ship, flag NDRs the record does not support, and build the case to recover what couriers owe you.
Founder & Creator, ShipSense