// RTO_INTELLIGENCE
RTO Intelligence
Evidence-led notes on RTO, fake NDRs and courier accountability for Indian D2C — from real shipment data, never vibes.
Fake NDR
4 min
Your courier said "weather delay." It didn't rain.
In a 12-month audit of one Mumbai D2C operation's real shipments, we found 293 fake delivery attempts — including couriers claiming weather delays on completely dry days. Here's how the evidence stacks up.
RTO Economics
3 min
RTO is a silent tax. Here's the real math of one failed COD delivery.
Industry benchmarks put COD RTO at 20–30% for Indian D2C. Most founders know the percentage. Few have done the per-order math. It's worse than the percentage suggests.
Category
4 min
Three kinds of tools fight RTO. Only one goes after the courier.
Checkout filters work before dispatch. Workflow tools work after. Neither touches the gap where couriers write their own failure reports. That gap is where your freight money disappears.
A math-first logistics intelligence layer for Indian D2C. We score RTO before you ship, catch fake NDRs, and recover what couriers owe you.
Founder & Creator, ShipSense